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4.5/5 Overall | 2 Reviews

Excellent

4.5/5 Overall | 2 Reviews


  • Cost & Plans (4.5/5)
  • Equipment (4.5/5)
  • Customer Support (4.5/5)
  • Overall Satisfaction (4.5/5)

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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction(5/5)
  • PROS : The service was very good.
  • CONS : I was disappointed that 2 days after ordering my service, Time Warner advertised on t.v. a $14.99 monthly charge with no instaallation fee. - I was never offered this.

I do appreciate that you offered the pros and cons in the survey - this is very unusual.

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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction(4/5)
  • PROS : Good service and installation
  • CONS : E-pay website confusing.

Everyone is helpful and solved any problems I had. Good service and great staff.

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