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4.5/5 Overall | 6 Reviews

Excellent

4.5/5 Overall | 6 Reviews


  • Cost & Plans (4.5/5)
  • Equipment (4.5/5)
  • Customer Support (4.5/5)
  • Overall Satisfaction (4.5/5)

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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction(4/5)
  • PROS : The person sent was very knowledgeable and very willing to help/
  • CONS : Complete review of what is to be done before getting on site. Perhaps a call with Customer.

I was having a modem line installed so I can have the modem on the other side of the house in the living room. No other cables were going there. Not an easy task but the rep identified another line and wired it properly. A few issues came up causing him to work later than usual since he was at my house just before 5pm, but he handled it very well.

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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction(4/5)
  • PROS : Super fast internet and good channel lineup
  • CONS : Cost of tv boxes for extra TV's Need lower DVR prices.

Super fast internet and good channel lineup. Cost of service could be lower.

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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction(4/5)
  • PROS : Availability of internet service
  • CONS : Lower monthly charges

Services has been great.

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0 Reviews

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3.8/5 Overall | 4 Reviews

Very Good

3.8/5 Overall | 4 Reviews


  • Cost & Plans (3.8/5)
  • Equipment (3.8/5)
  • Customer Support (3.8/5)
  • Overall Satisfaction (3.8/5)

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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction(4/5)
  • PROS : Problems are addressed relatively quickly. Speed is great most of the time.
  • CONS : Nothing at this time.

Everything is good. Time will tell whether consistency is maintained. Problems are addressed relatively quickly. Speed is great.

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  • Cost & Plans (3/5)
  • Equipment (3/5)
  • Customer Support (3/5)
  • Overall Satisfaction(3/5)
  • PROS : The restart a program option
  • CONS : The on demand is very confusing and you cannot just \"exit\" out without choosing a station. And the on demand is very slow

Overall I like the services.

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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction(4/5)
  • PROS : No complaints about actual service
  • CONS : I\'m missing chanels 17 and 18.....they have never been replaced.

Twc, is very good services.

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