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3.5/5 Overall | 2 Reviews

Very Good

3.5/5 Overall | 2 Reviews


  • Cost & Plans (3.5/5)
  • Equipment (3.5/5)
  • Customer Support (3.5/5)
  • Overall Satisfaction (3.5/5)

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  • Cost & Plans (3/5)
  • Equipment (3/5)
  • Customer Support (3/5)
  • Overall Satisfaction(3/5)
  • PROS : The channels offered are good and the bundle prices are competitive.
  • CONS : Your follow through on making sure the cable is buried is terrible. I ordered service in late December. Here it is March 1st, and that ugly orange cable is still above ground. Totally unacceptable, and should be an embarasment to our company. I would fire your contractor that is responsible for this. If it was my company, I would chew someone\'s ass out about this.

The channels offered are good and the bundle prices are competitive.

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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction(4/5)
  • PROS : Friendly customer services.
  • CONS : N/A

I was able to make payment arrangements and that was a blessing.

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4.2/5 Overall | 18 Reviews

Very Good

4.2/5 Overall | 18 Reviews


  • Cost & Plans (4.2/5)
  • Equipment (4.2/5)
  • Customer Support (4.2/5)
  • Overall Satisfaction (4.2/5)

Shop and compare offers for: Spectrum

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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction(4/5)
  • PROS : Bundle savings. Was on time for installation apptmt. Support to help set up wireless internet was good.
  • CONS : Channle line up and organization is confusing. Too many channels are an added cost which I use to get included with my prior service. Signal cuts out / freezes in the middle of a show.

I am always satisied with Tw.

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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction(4/5)
  • PROS : Nothing in particular as I have other cable companies I deal with. They all are about the same.
  • CONS : Not really

Your company is prompt , customer service oriented and comfortable to deal with.

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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction(4/5)
  • PROS : We are still getting used to the service, but I do like the look back and on demand.
  • CONS : The channel line up , especially the local channels, seem too random, I would like to see them more structured.

Customer service is good, and the service people are good. We are still getting great use to the service, but I do like the look back and on demand.

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