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4.2/5 Overall | 15 Reviews

Very Good

4.2/5 Overall | 15 Reviews


  • Cost & Plans (4.2/5)
  • Equipment (4.2/5)
  • Customer Support (4.2/5)
  • Overall Satisfaction (4.2/5)

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  • Cost & Plans (3/5)
  • Equipment (3/5)
  • Customer Support (3/5)
  • Overall Satisfaction(3/5)
  • PROS : Friendliness of the install staff.
  • CONS : 1. Calling in to speak with a live person, rather than a tele prompt. 2. Setting up appointments within a 1 hr window, rather than 8 hr window. 3. Not charging a set up fee for starting up of cable. This should be a free charge from Comcast to the consumer for just choosing Comcast. 4. It had rained the day of install. My wife told me that in Minnesota where she lived before, the workers would come in the house and put on booties to prevent getting the house wet or dirty. Not that the guys here made a complete mess, but it would be an improvement to the service and show that Comcast cares about their customers.

The guys tried to fix all issues I had, and the person on the phone with them fixed it.

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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction(5/5)
  • PROS : Installers were very competent.
  • CONS : N/A

Service has been excellent.

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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction(4/5)
  • PROS : Nice internet speed.
  • CONS : Nothing.

Comcast is a nice experience.

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0 Reviews

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4.8/5 Overall | 1 Reviews

Excellent

4.8/5 Overall | 1 Reviews


  • Cost & Plans (5/5)
  • Equipment (4/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)

Shop and compare offers for: Spectrum

Where to Buy

SpectrumSpecial.com Save $200 Event

  • Cost & Plans (5/5)
  • Equipment (4/5)
  • Customer Support (5/5)
  • Overall Satisfaction(5/5)
  • PROS : Cost was very reasonable Equipment being electrtronic has it occasional hic cup, prompt service made it right.
  • CONS : None

As a retired minister on limited funds Spectrum service as been a great relationship, both in reasonable cost for a retiree. And I feel the service was very good, and the satisfaction had some bumps in it, but for me there was not a BOO in the bunch!!

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0 Reviews

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0 Reviews

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0 Reviews

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4.5/5 Overall | 2 Reviews

Excellent

4.5/5 Overall | 2 Reviews


  • Cost & Plans (4.5/5)
  • Equipment (4.5/5)
  • Customer Support (4.5/5)
  • Overall Satisfaction (4.5/5)

Shop and compare offers for: Charter

Where to Buy

Charterspecial.com Contract Pay-off

  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction(5/5)
  • PROS : Internet has great speed. channels dont go in and out in bad weather on tv.
  • CONS : The price is high and i changed my service and got charged a 40 dollar fee to change service. to add something to it.

Overall happy with charter. Internet has great speed. channels dont go in and out in bad weather on tv.

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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction(4/5)
  • PROS : So far it has been fast, dependable, and affordable. I am usually able to run several devices on my internet connection with little trouble.
  • CONS : I\'m currently a new customer so my plan rate is $29.99. After my promotional period I believe the rate is going to almost double. I wish there was an incentive for continued customers to keep the services affordable.

I haven\'t had any issues thus far. I hope to continue to be a loyal patron, but it will all depend on affordability compared to competitors.

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