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2/5 Overall | 1 Reviews

Just OK

2/5 Overall | 1 Reviews


  • Cost & Plans (3/5)
  • Network Coverage (3/5)
  • Satisfaction w/ Service(s) (1/5)
  • Customer Support (1/5)

Shop and compare offers for: Virgin Mobile

  • Cost & Plans (3/5)
  • Network Coverage (3/5)
  • Satisfaction w/ Service(s) (1/5)
  • Customer Support(1/5)
  • PROS : Quality and phone plans
  • CONS : Customer service

I ordered an IPhone X for my fiancé and they sent it to the wrong house. I notified them 4 different times and they still haven’t sent me the new phone. I’ve used Virgin Mobile for some time now but their customer service is just appalling. They need to work on how to resolve problems with their customers much quicker

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