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4.2/5 Overall | 33 Reviews

Very Good

4.2/5 Overall | 33 Reviews


  • Cost & Plans (4.2/5)
  • Equipment (4.2/5)
  • Customer Support (4.2/5)
  • Overall Satisfaction (4.2/5)

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  • Cost & Plans (3/5)
  • Equipment (3/5)
  • Customer Support (3/5)
  • Overall Satisfaction (3/5)
  • PROS : Packages
  • CONS : I asked for 2 receivers. Got 1

The comcast package is great. I requested a 2 receivers, got 1. So they are fixing the issue.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : Price
  • CONS : Slow

Comcast is just ok. The internet is slow.


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : Internet speed far superior to AT&T's DSL in our area
  • CONS : None

Thanks,Internet speed far superior to AT&T's DSL in our area. Excellent service!


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : They are always there when I call and there have very few times we have not had a picture.
  • CONS : Can;t say right now

They are always there when I call and the service is great.


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  • Cost & Plans (1/5)
  • Equipment (1/5)
  • Customer Support (1/5)
  • Overall Satisfaction (1/5)
  • PROS : Speed of internet
  • CONS : Installer never came back to finish installing the loose cables that are hanging on my building. He and his supervisor said he'd be back in a day or two. It's been 6 weeks.

Installer never came back to finish installing the loose cables that are hanging on my building. He and his supervisor said he'd be back in a day or two. It's been 6 weeks.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : How quickly I was able to set up service with the company with no down payment!!
  • CONS : Better communication regarding the monthly bills in order to prevent disconnection as well as reconnection fees.

In the past I haven't done business with Comcast, but am leaning more and more to get a bundle type package with the company. It is starting to become appealing.


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : It works well
  • CONS : Make it cheaper

Comcast works very well.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : Nn
  • CONS : Nn

Comcast has the best service is the best home service we have had.


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : All good
  • CONS : No

Excellent job over all.


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : High speed, low price.
  • CONS : Stability of the connection. Speed on Friday and Saturday nights going down.

High speed, low price, no contract. This is a great company.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : Speed
  • CONS : Very Happy in my first few months of service

So far I have been very impressed with the service comcast has given me and my family.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : Cost
  • CONS : Nothing

Installation was very fast and the services is easy to use.


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : I like the speed of the internet. i have no problems getting on line. i had at&t i always had a problem.
  • CONS : Your payment centers are always busy. i stand there for 5 to 20 min. your price is to high for internet, but i guess you have to pay for good service.

I like the speed of the internet. I have no problems getting on line.I will stay with comcast.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : On demand feature Channel coverage. Installation was fabulous.
  • CONS : Size of converter box, no cohesiveness to channel numbering system.

So far, so good - On demand feature and channel coverage. Installation was fabulous.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : See above
  • CONS : None

Very professional and quick serviceon time delivery plenty of reminders common access website.Streaming TV on the computer


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : On demand and dvr and home phone service
  • CONS : The cost

I think they have good service. On demand and dvr and home phone service


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : Reliable
  • CONS : Not ableto removeall thejunk channels frrom channel line up

Comcast service seems to work fine.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : Quality products
  • CONS : Customer service not my fav.

The only reason we are back with Comcast is because of Don Robinson.Quality products!


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : The service is quality and quantitative for the price.
  • CONS : I wish the promo lasted a little longer.

So far I\'m enjoying the benefits of having the service. I wish I had more options as their competitors.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : The service and the high speed internet
  • CONS : High cost! I\'ve had to drop services because of how expensive they are.

I really like your products and service. I\'ve been a customer for a very very long time.


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : Great customer service
  • CONS : You need to add free speech tv

Tnx, Great customer service


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : Fast service, and phone customer service is great
  • CONS : I would love for a friendly reminder when my bill is due to flash on my tv screen

Fast service, and phone customer service is great... 5 stars


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : Quality of service
  • CONS : Keep prices low.

Returning defective equipment to your Maywood location was a breeze. I waited maybe 10 minutes and my equipment was replaced quickly and efficiently and your customer service agent saved me money on my bill. Very friendly,


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : Faster internet
  • CONS : Cost needs to be lower

Comcast internet is faster but it is not cost effective


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : Great service. Fast internet.
  • CONS : Super happy

Got the best service from the local Comcast store in Orland Park and not from working through the internet order.


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