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4.3/5 Overall | 14 Reviews

Very Good

4.3/5 Overall | 14 Reviews


  • Cost & Plans (4.3/5)
  • Equipment (4.3/5)
  • Customer Support (4.3/5)
  • Overall Satisfaction (4.3/5)

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  • Cost & Plans (3/5)
  • Equipment (3/5)
  • Customer Support (3/5)
  • Overall Satisfaction (3/5)
  • PROS : Viewing offered
  • CONS : The constant confusion as to pricing. Nobody can give a straight answer. The pricing is constantly confusing.

If the pricing could be more direct and easier to understand then I would rate the the company much higher. Sorry to say, but I feel like I am dealing with a "used car salesperson" whenever I try to get an answer or confirm what I should expect to pay for the service on a monthly basis.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : The veriety of channels/subject to chose from.
  • CONS : Reduced cost for some limited services.

The veriety of channels/subject to chose from is great.


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  • Cost & Plans (3/5)
  • Equipment (3/5)
  • Customer Support (3/5)
  • Overall Satisfaction (3/5)
  • PROS : Convience
  • CONS : I dont have a tv guide that tells me what the channels are

No problems so far, Comcast is a great company.


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : A reputable company that lives up to it\'s advertisement on customer satisfaction.
  • CONS : Maintain this tempo, your good.

Remain the best.A reputable company that lives up to it\'s advertisement on customer satisfaction.


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : Service people
  • CONS : On demand issues

I really like the service!


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : Fast service
  • CONS : Price

Comcast advertises a low rate on brutals and fast services.


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : Price and service
  • CONS : Be able to buy a few select tv channels

Appreciate the immediate response to problems over the phone. you make me feel like you care. You also do not change your agreed upon price all the time. I get charged exactly what I expect. I left Verizon because that was not the case. They were always adding new charges to the bill with no discussion.


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : Everything
  • CONS : Nothing

I am very satisfied with my service and plan to continue to be a loyal customer.


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : Bundle and service
  • CONS : I can\'t say anything here because there is nothing to improve

The price is right and your techs are great. One of them was darn cute but I pretended like I didn\'t notice


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : No problems
  • CONS : N/a

Comcast is a great service. I have never had problems.


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  • Cost & Plans (5/5)
  • Equipment (5/5)
  • Customer Support (5/5)
  • Overall Satisfaction (5/5)
  • PROS : Is good
  • CONS : Excellent

Love it, Comcast is very good.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : Fast speed at a reasonable price. THIS IS TRUE FOR MY FIRST 6 month\'s trial, although i will have to reevaluate it after that.
  • CONS : My second month\'s bill was intentionally messed up. What a shame! Occasional service interruption happened in the past, although the situation is improving.

Fast speed at a reasonable price. THIS IS TRUE FOR MY FIRST 6 month\'s trial, although i will have to reevaluate it after that.Overall, the service is not as reliable as Fios. That said, if you could offer reasonable price, i will stay with Comcast.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : I like everything about it.
  • CONS : I do not have anything say about improvements. Right now everything is working fine.

So far the experience has been a positive one.


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  • Cost & Plans (4/5)
  • Equipment (4/5)
  • Customer Support (4/5)
  • Overall Satisfaction (4/5)
  • PROS : Friendly customer service
  • CONS : Customer service needs to correct issues on first try.

Was billed twice early on, while service was friendly.


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